Job Responsibilities:

          o Determines staffing, financial, material and other short- and long-term requirements.
          o Plans work schedules, assigns tasks and delegates responsibilities to staff.
          o Arrange for payment of bills, keeps accounts and adheres to health, safety and other statutory requirements
          o Maintains contact between service users and the local community and/or family and friends;
          o Assesses service users' needs and ensures they have access to health and social care services as required.
          o Creates a friendly, secure atmosphere to gain the trust and confidence of those using the service.
          o Ensures that the physical comfort and all material needs of service users are provided and attempts to resolve problems that may arise.

Skills:

          o Experience in similar job role for at least 2 years.
          o Must be a confident communicator using all available media – Phone, Email, Social media, etc.
          o Passion for nursing.
          o Ability to work in under pressure.
          o Ability to learn on the job and adapt to changes.
          o Excellent written and verbal communication.
          o Training in conflict resolution.

Job Details